Buy2Africa
Ship from the USA to Uganda
Get a free personal address in Norwood, MA, USA. Shop at any online store in the USA. We fly your parcels to Kampala, Uganda, with duty, VAT and clearing included in one price per kg.
Price from the USA to Uganda
| Service | Price per kg | Transit time |
|---|---|---|
| Economy (air) | USD 25 | About 14 to 21 days |
Transit time starts when your parcel joins a shipment. Times are estimates.
- The price per kg is all-in up to Kampala: air freight, fuel, handling, Uganda duty, VAT, levies and clearing. You do not pay customs at pickup.
- We bill the higher of the real weight and the size weight (length x width x height in cm / 6000). The minimum is 1 kg per package. Above it, the weight is rounded up to the next 100 g.
- A processing fee of USD 8 for each package that arrives at our warehouse. It is the same for every weight and item.
- Insurance (optional): 3.8% of the goods value on the store invoice, minimum USD 15 per shipment. An item worth USD 200 or more must be insured.
- Without insurance, we pay up to USD 15 per parcel for a missing or broken item.
- Free storage for 7 days from arrival.
- Every price before arrival is an estimate. The final price is set when the parcel arrives in Uganda and we weigh and measure it again.
How it works
- Register free at buy2africa.com. You get your Buy2Africa number and a free personal address in Norwood, MA, USA.
- Shop online (for example Amazon, eBay, Walmart, Best Buy, Nike, Apple, Target). At checkout, use your Buy2Africa address. Put your number in address line 2 (for example B2A 2100 UG).
- The parcel arrives at our warehouse. We weigh it and tell you by email or WhatsApp. You approve it for the next shipment.
- We fly it to Uganda, usually once a week, and clear it at customs.
- Collect it at our office in Lubowa, Kampala, or get it delivered.
Pickup and delivery in Uganda
| Option | Price | Time |
|---|---|---|
| Pickup at our office in Lubowa, Kampala | Free | |
| Kampala, delivery to your door By boda boda. We call you before we come. | USD 100 | Same or next day |
| Entebbe, Wakiso and Mukono By boda boda or car, to your door. | USD 4.50 | Next day |
| Upcountry, to a bus or courier office Sent by bus parcel service or courier. You collect it in your town. | USD 7 | 1 to 3 days |
| Kampala express, within 3 hours A dedicated rider. Order before 3 pm. | USD 6 | Same day |
Questions and answers
How do I start?
Create a free account with Google, Apple, Facebook, a WhatsApp code or your email. You get your Buy2Africa number and your shopping addresses in the USA, in Germany (for all EU stores) and in Dubai at once. There is no membership fee.
How do I write my address at the store checkout?
Copy the address exactly as it shows in My addresses. Use the name you registered with, and put your Buy2Africa number and country code in address line 2 (for example B2A 2100 UG). A parcel without your number can be late or lost, and we are not responsible for a parcel the store sends to a wrong or incomplete address.
Can I use your address as my billing address?
No. Our address is a shipping address only. The billing address is the address of the card you pay with.
How do I know that my parcel arrived?
When a parcel arrives, the warehouse records it, weighs and measures it, and we send you an email or WhatsApp message. It then shows in My parcels. You can also report an expected parcel with its tracking number, so we match it faster.
Can I see photos of my parcel?
Yes. Photos are a paid extra. You can order them when you report an expected parcel, or after it arrives. Photos show the outside and what we can see. They are not a test that the item works.
The store says delivered, but the parcel is not in my account. What do I do?
Send us the carrier's proof of delivery within 10 days of the delivery date. We check with the warehouse. After 10 days we cannot trace the parcel (Terms and conditions, section 3.7).
How is my price calculated?
We bill the higher of the real weight and the size weight (length x width x height in cm divided by 6000), with a minimum of 1 kg per package, rounded up to the next 100 g above it. To Uganda the price per kg is all-in up to Kampala: air freight, fuel, Uganda duty, VAT and clearing. We add a processing fee for each package that arrives at the warehouse. Phones, laptops and some other items have a fixed price. See Rates and fees.
Is the price in the calculator final?
No. Every price before arrival is an estimate. The final price is set when the parcel arrives in the destination country and we weigh and measure it again. Check the details you enter in the Price calculator, because the estimate uses them.
I think the weight on my invoice is wrong. What can I do?
Tell us within 48 hours of the invoice. We check the weight and the size again. After 48 hours the invoice is final.
Why is there a minimum per package?
Each package is received, scanned, weighed, stored and handled one by one. So every package is billed at least 1 kg.
Do you combine my parcels into one box?
No. Each package is received and billed on its own. To save money, ask the store to send your items in one box.
Do your prices change?
Sometimes. We publish new prices at least 7 days before they apply. Check Rates and fees before you buy and before you approve a shipment.
How long does shipping take?
To Uganda we fly usually once a week. Shipping takes 14 to 21 days from the day your parcel joins a shipment. The times for each route are on Rates and fees. They are estimates, not promises: flights, customs checks and holidays can cause delays.
When does my parcel join a shipment?
When you approved it, the deposit is paid (if asked), its item type can fly and the invoice is checked. Our team then gives the go-ahead and the parcel goes on the next shipment.
How do I track my parcel?
Open My parcels, or use Track a package with your tracking number. We also message you when the parcel arrives at the warehouse, leaves, and is ready in Kampala.
Can I cancel a shipment?
Only while the parcel is still at the origin warehouse and not packed into a shipment. After it leaves, you cannot cancel it and the price is not refunded.
Can you return an item to the store?
Yes, but only before the parcel leaves the origin warehouse. You give us the return label from the store (or pay the postage) and our handling fee. We cannot return items from Uganda.
How do I collect or get delivery in Kampala?
Collect at our office, ask a person you authorise to collect with your release code and ID, or choose delivery to your door. If a delivery fails because nobody is there, the parcel comes back to the office and a second delivery costs a new fee.
Is Uganda duty included?
Yes. To Uganda our price is all-in up to Kampala: duty, VAT, levies and clearing are included. You do not pay at pickup. If customs changes the value or applies a penalty, you pay the difference.
Other countries?
From the USA we also ship to other African countries. There, you are the importer and you pay duty and local fees on arrival.
Why do I need to upload the store invoice?
Customs needs the true value of every parcel, and insurance needs the invoice. Upload it in My parcels before you approve the shipment. A parcel without an invoice may not ship.