1. Who we are and what these terms cover

1.1 Buy2Africa is a trading name of Buy 2 Africa Limited, a company registered in Uganda, with its office at Kampala, Uganda ("Buy2Africa", "we", "us", "our").

1.2 These terms apply to every person who visits www.buy2africa.com, opens an account, uses a Buy2Africa address, reports or sends a parcel, approves a shipment, orders a service or pays an invoice ("you"). When you do any of these, or when you tick "I agree" at sign-up or checkout, you accept these terms, our Prohibited Items List, our Rates page, our Privacy Policy and our Cookie Notice. Together these are the "Agreement".

1.3 You must be at least 18 years old and able to make a binding contract. If you use the service for a company, you confirm that you have the authority to bind that company, and the company and you are both responsible under these terms.

1.4 These terms are in English. If we give a translation, the English version applies.

2. Our service, and what we do not do

2.1 We provide a parcel forwarding and shipping service only. We give you addresses at our partner warehouses in other countries (now the USA, Germany for the European Union, the United Kingdom and the United Arab Emirates, and other countries we add). We receive your parcels there, ship them by air to Uganda or to another destination we offer, arrange customs clearance where our invoice says so, and hand the parcels over at our office, by our delivery service or to a person you authorise.

2.2 We are not the seller of the goods. We give no warranty for the goods, their quality, their function, their legality in your country or their fitness for a purpose. Claims about the goods (wrong item, defects, warranty, refunds, late delivery by the store) are between you and the seller.

2.3 We act as your agent for transport and customs clearance. Our warehouse partners, airlines, freight forwarders, couriers and customs agents are independent companies. We may choose, change or add partners, airlines, routes and transit points at any time. Some lanes (now Dubai and the UK) are operated for us by a partner company.

2.4 We may refuse any parcel, shipment, service or customer without giving a reason, as far as the law allows.

2.5 You may use our service only for lawful personal or business shipments that follow these terms.

3. Your account and your Buy2Africa number

3.1 Give us true, complete and current details: your first and last name as on your ID, your phone, your email and your destination country. Keep them up to date. The name on your Buy2Africa addresses is the name you give at registration.

3.2 Every parcel must show your name and, in address line 2, your Buy2Africa number and country code (for example "B2A 2100 UG"). If it does not, we try to identify the parcel from the tracking numbers in your account. We may charge a fee for this. A parcel we cannot identify within 14 days of arrival is abandoned (section 11).

3.3 Your account and your addresses are for you only. Do not share, lend or resell them, and do not use them to receive parcels for other people as a business, unless we agree in writing (for example a B2B account).

3.4 You are responsible for everything done with your login. Keep your email account and your sign-in links and codes safe. Tell us at once if you think someone else uses your account.

3.5 We may ask for a copy of your ID, proof of address or proof of payment for the goods before we accept, ship or release a parcel or settle a claim.

3.6 If you give us the details of another person (for example a person who collects for you), you confirm that this person agrees.

4. Prices are estimates

4.1 All prices on the website, in the price calculator, the link estimator, the store price search, product picks, quotes, messages and at checkout are estimates only. You must check the details you enter (weight, size, item type, value, destination). Mistakes can happen in estimates.

4.2 The final price is set after the parcel arrives in the destination country and is processed, measured and weighed, and after we issue the final invoice. The final invoice is binding.

4.3 We bill the larger of the actual weight and the volumetric weight (length x width x height in cm divided by 6000), with a minimum of 1 kg per package, rounded up to the next 100 g above the minimum. Your invoice shows the weight and size we used.

4.4 We weigh and measure parcels at the origin warehouse and again in the destination country. The measurement in the destination country is used for the final invoice. Our measurements are final.

4.5 Items in a fixed price category (for example phones and laptops) are billed at their fixed price as shown on the Rates page.

4.6 We add a processing fee, as shown on the Rates page, for each package that arrives at our warehouse. The weight and the item do not change it.

4.7 Extra services (for example parcel photos, express shipping, insurance, delivery, address correction or identification of a parcel) cost the price shown on the Rates page or at the time you order them. Express shipping (price on the Rates page) gives a faster dispatch, but its transit time is also an estimate.

4.8 Uganda: our all-in price includes freight, handling, Uganda duty, VAT, levies and clearing, based on the item category, the value you declare and the rules in force when we issue the final invoice. If customs changes the value, the tariff class or the exchange rate, or applies a tax, fine or penalty that our price does not include, you pay the difference before release. If customs refunds money, we pass on what we actually receive.

4.9 Other destinations: you are the importer. You pay duty, taxes and local fees on arrival unless your invoice says otherwise.

4.10 Prices are in US dollars. Amounts in other currencies are shown at our rate of the day and can differ from the rate of your bank or mobile money provider.

4.11 Errors. If a price, an invoice or a store price shown on our website contains an obvious error (for example a wrong decimal point, a wrong weight or a wrong category), we may correct it and send a corrected invoice, also after you paid.

5. Price changes

5.1 We may change our prices, fees and rates. We publish the new prices on the website at least 7 days before they apply.

5.2 You must check the current prices before you send items to our warehouse and before you approve a shipment. The prices in force on the day we issue the final invoice apply, unless we agreed a fixed price with you in writing.

6. Paying, and when a parcel can ship

6.1 Pay each invoice by its due date. An advance payment (deposit) of a part of the estimate may be required at checkout. A deposit is a part payment; it is not the final price. The rest is due on the final invoice.

6.2 A parcel joins the next shipment only when: (a) you approved it, (b) the deposit is paid or we allowed you to ship without it, (c) its item category is allowed to ship, and (d) we checked the issued and paid invoices. Our team gives the final go-ahead. We may hold a parcel back to a later shipment without liability.

6.3 We release parcels only when all invoices for them, and any other amount you owe us, are paid.

6.4 We may use any payment, deposit or credit you have with us to pay any amount you owe us (set-off).

6.5 If you reverse a payment without a valid reason (chargeback), we may suspend your account, hold your parcels (section 12) and charge the costs we incur.

6.6 Account credit expires 12 months after we issue it. Refunds go to the original payment method, less bank, mobile money and exchange costs.

7. Declarations, invoices and customs

7.1 Declare the true contents and the true price you paid. Upload the store invoice for every parcel before you approve its shipment. A parcel without an invoice may not ship.

7.2 It is against the law to declare a lower value or wrong contents. If you give no invoice, or we think the value is wrong, we may set a value from public prices. You accept that value for billing and customs.

7.3 You are responsible for fines, delays, storage and costs caused by wrong or missing information, and you will pay us back for any such amount.

7.4 You authorise us and our customs agents to make customs declarations for you and to give customs and other authorities the information and documents they ask for.

7.5 Customs, airlines, security services and carriers may open, inspect, hold or destroy any parcel. We are not responsible for their actions.

8. Prohibited and restricted items

8.1 You must not send items on our Prohibited Items List, or items banned or restricted by the law of the origin country, the transit countries, the airline or the destination country. Examples: weapons and parts, ammunition, explosives, fireworks, flammable liquids and gases, drugs, counterfeit goods, cash, cards with value, precious metals and stones, live animals, perishable food, pornography and hazardous materials. Lithium batteries, perfumes, aerosols, medicines and other dangerous goods may ship only where the airline allows it, and may cost extra.

8.2 If such an item reaches us, we may refuse it, return it at your cost, hand it to the authorities or destroy it, without compensation. You have 5 business days to arrange and pay for a return before the item is abandoned. You pay all related costs, fines and damage, also damage to other parcels, aircraft or people.

8.3 We may hold your account and check your other parcels while we investigate.

9. Fraud and stolen goods

9.1 You must not use our service for goods bought with a stolen or unauthorised card or account, or for goods you do not have the right to own.

9.2 If a store, a bank, a payment provider or the police tells us that a purchase is fraudulent, or if we have good reason to think so, we may hold the parcel, return it to the store, give it and your details to the store, the bank or the authorities, and close your account. You get no compensation.

10. Opening, photos and repacking

10.1 You allow us and our warehouse partners to open, inspect, photograph, measure, weigh and repack any parcel, and to remove retail boxes and fillers, to check the contents, follow the law and reduce the size.

10.2 Parcel photos are a paid service, paid in advance (you can order them when you report an expected parcel). Photos show the outside condition and what we can see. They are not a test of function, quality or authenticity.

11. Storage is limited to 14 days, then abandoned parcels

11.1 A parcel may stay at our warehouse in the origin country, or at our office or partner in the destination country, for up to 14 days from the day it arrives there.

11.2 When a parcel arrives, we notify you by email, WhatsApp, SMS or in your account. It is your responsibility to keep your contact details current and to read our messages.

11.3 If, 14 days after arrival and after our notice, you have not approved the parcel for shipping (origin country) or have not collected it or paid for it (destination country), the parcel is abandoned. The same applies to an unidentified parcel (section 3.2) and to a parcel with an invoice that stays unpaid 30 days after our reminder.

11.4 We may then sell, donate, recycle or destroy an abandoned parcel without further notice and without compensation. You lose all rights to it. We may keep any proceeds against any amount you owe us, and you still owe any remaining costs.

12. Our right to hold goods (lien)

We have a general and continuing lien on all goods we hold for you. We may hold them until you pay everything you owe us, also for earlier shipments and services. If an amount stays unpaid 30 days after our written notice, we may sell the goods by private or public sale and use the proceeds to pay what you owe and the costs of the sale, as far as the law allows.

13. No cancellation once sent

13.1 You may ask us to stop a shipment only while the parcel is still at the origin warehouse and before it is packed into a shipment. We may charge for work already done.

13.2 Once a parcel has been sent (handed to the airline, the carrier or our partner for transport), the shipment cannot be cancelled, changed or returned, and the price is not refundable.

13.3 We can return a parcel to the store only before it leaves the origin warehouse. You give the return label or pay the postage, plus our handling fee.

14. Transit times, handover and delivery

14.1 Transit times are estimates, not promises. Flights, airline space, customs checks, holidays and weather can delay a shipment. We are not liable for delays.

14.2 We release parcels only to you, or to a person you authorise in your account or in writing, with ID and the release code we send you. If the person shows the correct code, we may release the parcel and we are not liable for that release.

14.3 At handover, check every parcel before you sign. Write any visible damage or missing item on the handover form or in the app. When you or your authorised person signs without a remark, the parcel is treated as received complete and in good condition, except for hidden damage reported under section 17.

14.4 Risk passes to you when the parcel is handed over to you, to your authorised person or at your delivery address.

15. Our limited liability

15.1 Without insurance, our liability for each parcel is limited as follows.

(a) An item is missing and the parcel weighs the same at handover as when our origin warehouse received it (a difference of up to 5% counts as the same): we pay up to the lower of the value on the store invoice and USD 15 per parcel.

(b) An item is missing and the parcel weighs less than when our origin warehouse received it (more than the tolerance): we pay up to the cost of the missing item on the store invoice, if you give us the seller's proof of delivery to our warehouse.

(c) Any other loss of or damage to a parcel: we pay up to the lower of the value on the store invoice and USD 15 per parcel.

15.2 We are not liable for: loss or damage before the parcel reaches our warehouse; seller mistakes or poor packing by the seller; items that do not work with no outside damage; fragile, liquid or perishable items; normal wear; prohibited items; seizure, delay or destruction by customs, airlines or any authority; delays; acts of our customers or of persons who collect for you; or any indirect or consequential loss (for example lost profit, lost business, lost data, lost sales or loss of use).

15.3 Our total liability for all claims about one shipment is the sum of the limits in 15.1 for its parcels, or the cover in section 16 if you bought insurance. Our total liability for all claims of any kind in any 12 months is limited to the amount you paid us in those 12 months.

15.4 Our liability for the website and its tools (section 22) is limited to USD 50.

15.5 Nothing in these terms limits liability that the law does not allow us to limit, for example for fraud or for death or personal injury caused by our negligence.

16. Insurance

16.1 Insurance is optional. When you approve a shipment, "I want insurance" is ticked by default; untick it if you do not want it. You can add insurance only before the shipment leaves the origin warehouse. After that, you cannot add or remove it.

16.2 Insurance costs the rate shown at checkout, now 3%, of the value on the store invoice (or of the invoice value plus the shipping cost, if the checkout says so), with a minimum of USD 3 per shipment.

16.3 We insure only brand new items that you bought directly from the seller and that the seller sent directly to our warehouse. You must upload the store invoice and keep the order and delivery confirmation. We check them before the shipment leaves. If the documents are missing or do not match, the insurance is cancelled and its price refunded, and section 15 applies.

16.4 We do not insure: used, refurbished or resold items; items from private sellers or other forwarders; items without a store invoice; cash, gift cards, documents, jewellery and precious metals; perishable goods; liquids; and items on the Prohibited Items List.

16.5 Cover starts when our warehouse records the parcel and ends when you collect it or we deliver it. It covers loss of the parcel and physical damage while the parcel is in our care.

16.6 Insurance does not cover the other exclusions in section 15.2, seller errors, poor packing by the seller, and events in section 18.

16.7 We pay up to the value on the store invoice (plus the shipping you paid, if the insurance price included it), and only with the seller's proof of delivery to our warehouse. If you declared a lower value, we pay up to the declared value. Claims follow section 17. The insurance price is not refunded after the shipment leaves.

17. Claims

17.1 Report visible damage or missing items at handover (section 14.3). Report hidden damage within 48 hours of handover. Send a complete written claim within 7 days of handover, with photos, the packaging, the store invoice and the proof of delivery. Keep the goods and the packaging until we close the claim, and let us inspect them.

17.2 We do not accept late or incomplete claims. We settle accepted claims by refund, credit or replacement, at our choice, within 30 days of a complete claim. You must pay all open invoices before we pay a claim; we may deduct them from the claim.

17.3 Any court or arbitration claim against us must start within 1 year of the delivery date (or the expected delivery date). After that, the claim is lost.

18. Events outside our control

We are not responsible for failure or delay caused by events we cannot reasonably control, including airline, airport or carrier disruption, strikes, war, terrorism, unrest, natural events, epidemics, government or customs action, sanctions, cyber attacks, and power, internet or system failures of our providers.

19. Sanctions, export rules and the law

19.1 You confirm that you, the goods and the recipient are not subject to sanctions of the UN, the USA, the EU, the UK or Uganda, and are not in a country or region under a full embargo.

19.2 We do not ship items that need an export licence. Shipments that need an export filing (for example US shipments over USD 2,500 per item category) may carry a fee and need extra documents.

19.3 We may screen customers and shipments and report to the authorities when the law requires it.

20. Suspending and closing accounts

20.1 We may suspend or close an account, refuse service and hold parcels, for false information, fraud, unpaid invoices, prohibited items, chargebacks, abuse of our staff or partners, or breach of these terms. Sections 11, 12 and 15 still apply.

20.2 You may close your account when all invoices are paid and we hold no parcels for you.

21. You cover us (indemnity)

You will pay us back for all losses, fines, duties, taxes, costs and reasonable legal fees we, our staff or our partners suffer because of: your breach of these terms; your wrong declarations; your prohibited, dangerous or fraudulent items; your breach of the law; or claims by other people about your goods.

22. Use of the website

22.1 You may use the website for your own shipments only. Do not copy, scrape, crawl, resell, reverse engineer, overload or misuse the website, its content or its price data. Do not try to access accounts, data or systems that are not yours, or to avoid our security checks.

22.2 The website, the Buy2Africa name, logo, characters, designs, software and content belong to us or our licensors. These terms give you no rights in them, except a limited right to use the website as these terms permit.

22.3 The website and its tools (calculators, link estimator, store price search, product picks and assistant) are given "as is" and "as available". Prices and product data from stores and other third parties can be wrong or out of date. We do not promise that the website is always available, secure or free of errors.

22.4 Some links to stores may be affiliate links. If you buy through them, we may get a commission. This does not change your price.

22.5 Links to other websites (for example carrier tracking pages and online stores) are for your convenience. We do not control them and are not responsible for them. Their own terms apply.

22.6 Documents, photos, messages and other content you upload must be true and lawful. You give us the right to use them to provide our service, to handle claims and to follow the law. If you give us feedback or ideas, we may use them freely and without payment.

23. Your data

We use your personal data as described in our Privacy Policy. We share the data needed to receive, ship, clear and deliver your parcels with our warehouse partners, airlines, carriers, customs agents and payment providers.

24. Messages and electronic records

24.1 You agree that we may send notices, invoices and updates by email, WhatsApp, SMS and in your account. These count as written notice. A notice is received when we send it to the contact details in your account.

24.2 You agree that your clicks, ticks, approvals and electronic signatures on our website or app are binding, and that our system records (for example logs, weights, photos and timestamps) are evidence of what happened.

25. Changes to these terms

We may update these terms. We publish the new version with its date on the website and tell account holders by email or in their account. If you keep using our service after the change, you accept the new version. The version in force on the day we issue the final invoice for a shipment applies to that shipment.

26. Law and disputes

26.1 Uganda law governs these terms and every dispute about them or our service.

26.2 Please contact us first at help@buy2africa.com. Most problems are solved through support. If not, both parties will try mediation in Kampala for 30 days with a mediator both parties accept.

26.3 If mediation fails, the courts of Uganda have exclusive jurisdiction.

26.4 You must bring a claim only for yourself, not as part of a group or representative action, as far as the law allows.

26.5 Your statutory consumer rights are not affected.

27. General

27.1 If a part of these terms is invalid, it is changed to the minimum extent needed, and the rest stays in force.

27.2 If we do not enforce a right at once, we do not give it up.

27.3 You may not transfer your rights or duties under these terms without our written consent. We may transfer them to another company, for example a company that takes over the Buy2Africa service or brand, or a group company.

27.4 These terms, with the documents in section 1.2, are the whole agreement between you and us about our service. If there is a conflict, the order is: a written agreement signed by us, then these terms, then the Rates page, then other pages.

27.5 Sections that by their nature continue (for example 4.11, 6, 11, 12, 15, 17, 21, 26) stay in force after your account closes.

28. Contact

Buy 2 Africa Limited, Kampala, Uganda. Support: help@buy2africa.com. Phone and WhatsApp: on the Support page.

Sections 1.3, 15.4, 21, 22, 24 and 27 are adapted from the Terms of Use template prepared and made publicly available by General Legal, PC (CC0 1.0). The template is for general reference only and is not legal advice. General Legal has not reviewed this document.

Privacy policy

1. Who is responsible

Buy 2 Africa Limited, a company registered in Uganda, with its office at Kampala, Uganda ("Buy2Africa", "we", "us"), is the data controller of your personal data. Contact: help@buy2africa.com.

We follow the Uganda Data Protection and Privacy Act 2019 and its Regulations. For customers in the European Union and the United Kingdom, we also follow the GDPR and the UK GDPR.

This policy covers www.buy2africa.com, our app, our messages (email, WhatsApp, phone, social media) and our shipping service.

2. The data we collect

From you:

• Account data: first and last name, email, phone, WhatsApp number, destination country, delivery address, Buy2Africa number, company name (B2B), sign-in data (through our sign-in provider, including Google, Apple or Facebook if you use them).
• Identity data: a copy of your ID when we ask for it to release a parcel, settle a claim or prevent fraud.
• Shipment data: tracking numbers, stores and sellers, contents, values, store invoices, order and delivery confirmations, parcel reports, approvals and shipment history.
• Payment data: invoices, amounts, deposits, payment method, proof of payment, refunds. We do not store full card numbers.
• Messages: support tickets, chats, emails, WhatsApp messages, phone call notes and social media messages with us.
• Insurance and claims data: your documents, photos and statements.
• Data about other people: the names and phones of people who collect parcels for you. Give us these only with their permission.

From your parcels and our partners:

• Parcel photos, weights, sizes and warehouse notes from our partners (when your parcel arrives and when we measure it again in the destination country).
• Tracking events from airlines and carriers, and data from customs agents, payment providers, and stores or banks (for example in a fraud report).

Automatically, when you use the website:

• IP address (stored only as a salted hash for consent and security records), device and browser data, pages visited, sign-in times, security checks (for example reCAPTCHA), cookie choices, and, if you agree, analytics and marketing cookies (see the Cookie Notice).
• Whether you open our emails or click their links.

3. Why we use it, and the legal basis

• Open and run your account, receive, store, measure, photograph, ship, clear and deliver your parcels: Contract
• Invoices, payments, tax, customs and accounting records: Contract and legal obligation
• Messages about your account, parcels, invoices and shipments: Contract
• Insurance and claims: Contract
• Identity checks, fraud prevention, sanctions screening, security, debt collection, legal claims: Legitimate interest and legal obligation
• Improve the website and our service, statistics, staff training: Legitimate interest, or consent for analytics cookies
• News and offers about Buy2Africa services by email or WhatsApp: Legitimate interest for our existing customers, or consent where the law requires it. You can unsubscribe at any time.
• Interest-based advertising: Consent (marketing cookies)

We do not sell your personal data. We do not make decisions about you only by automatic means that have legal or similar significant effects on you. Our system can mark parcels as ready to ship, but a person on our team gives the final go-ahead.

We may use software tools, including AI tools, to help our staff sort, translate and answer messages and to check documents. We do not allow these providers to use your data to train their general models, where we can control this.

4. Marketing

When you open an account, we add you to our mailing list for news and offers about Buy2Africa. Every marketing email has an unsubscribe link, and you can also unsubscribe in your account or by writing to us. You still get service messages (for example parcel arrival and invoices) after you unsubscribe.

5. Who we share it with

Only what each one needs:

• Logistics: our warehouse partners (DealTas in the USA and Germany, and our partners in Dubai and the UK), airlines, freight forwarders, couriers, delivery riders, customs agents and customs authorities.
• Payments: payment and mobile money providers and banks.
• Technology providers: website hosting (Vercel), database (Neon), sign-in (Descope), email (Google Workspace, MailerSend, Postmark), support desk and WhatsApp (Freshworks/Freshdesk), security checks (Google reCAPTCHA), store price search (SerpApi or Serper), analytics (Google Analytics 4, only if you accept analytics cookies).
• Advertising partners: Meta (Facebook, Instagram) and TikTok, through their pixels, only if you accept marketing cookies. They may use this data under their own privacy policies.
• Stores and banks: when we check a fraud report or a claim.
• Professional advisers: lawyers, accountants, auditors and insurers.
• Authorities: customs, tax, police, courts and regulators, when the law requires it or to protect our rights, our customers or the public.
• Business transfer: if the business, the brand or its assets are sold, merged or transferred, data may pass to the new owner, who must use it under this policy.

Our providers must protect your data and use it only for our instructions.

6. International transfers

Your data is processed in Uganda, the USA, the European Union, the United Kingdom, the United Arab Emirates and other countries where our partners and providers are, because our service moves parcels between these countries. These countries may have different data protection laws. Where the law requires it, we use safeguards such as standard contractual clauses, or we transfer data because it is necessary to perform our contract with you. Contact us for details.

7. How long we keep it

• Shipment, invoice, customs, tax and payment records: 7 years after the shipment.
• Account data: while your account is open, then 2 years.
• ID copies: until the parcel is released or the claim is closed, then 6 months, unless needed for a legal claim or fraud case.
• Parcel photos: 12 months.
• Support messages: 3 years.
• Marketing data: until you unsubscribe.
• Consent and security records: as long as needed to prove them.

We may keep data longer when the law requires it or to defend a legal claim.

8. Your rights

You can ask us to: give you a copy of your data; correct it; delete it; limit or object to its use (including for marketing); move it to another provider; and withdraw your consent. Write to help@buy2africa.com. We may ask you to prove your identity. We answer within 30 days. Some data we must keep by law (for example invoices and customs records).

You can complain to the Personal Data Protection Office of Uganda (www.pdpo.go.ug), or to the data protection authority in your country. Please contact us first so we can try to help.

9. Security

We use technical and organisational safeguards: encrypted connections, sign-in without passwords, access by role in our back office (staff sign in only with company accounts), activity logs, signed and time-limited links for files, and hashed IP addresses. No system is fully secure, and we cannot guarantee the security of data sent over the internet. Tell us at once if you think your account is at risk. If a data breach puts your data at risk, we tell the PDPO and you as the law requires.

10. Children

Our service is for people aged 18 and over. We do not knowingly collect data from children. If you think a child gave us data, contact us and we will delete it.

11. Other websites

Our website links to stores, carriers and other websites, and some store links may be affiliate links. We do not control these websites. Their own privacy policies apply.

12. Changes

We may update this policy. We publish the new version with its date on the website and tell account holders about important changes by email or in their account.

13. Contact

Buy 2 Africa Limited, Kampala, Uganda. Email: help@buy2africa.com.

Adapted from the Privacy Policy (GDPR enhanced) template prepared and made publicly available by General Legal, PC (CC0 1.0). The template is for general reference only and is not legal advice. General Legal has not reviewed this document.

Cookie policy

A cookie is a small file a website keeps in your browser. We ask before we use any cookie that is not essential, and you can change your choice any time with Cookie settings at the bottom of every page. Your choice is kept for 12 months, then we ask again.

We keep a record of each choice (time, choice, policy version and a scrambled form of your IP address) as proof of consent, as the GDPR and the Uganda Data Protection and Privacy Act 2019 require. Rejecting cookies does not stop you using the site or your account.

Version 2.0 (draft). Last updated 9 November 2026. The final text needs review by a lawyer.